In order to add a new photo or update the existing profile picture, the seller just needs to click on his profile picture of the ACTPAL account, there you will get the option to choose a file from where you could browse all of your pictures and select the desired one and hence click on the Update Photo tab.

In order to add a new cover photo or update the existing background banner, the seller just needs to click on the camera icon of the profile section which is at the top left corner of the ACTPAL’s homepage, now from here select the desired picture for your background banner and hence click on the Update Photo tab.

Here’s a step by step procedure to add your products on our website. You don’t have to go through all those hectic ways to list your products here:-

Add Products:-

• Sellers just need to go to the Manage Services portal and click on the [+] icon, go to Products tab and start adding your products by clicking on the + Add Product menu in the top right corner of the ACTPAL’s home screen.
• Now, as you are in the Add Product page, you’ll find five subsections below which are:- Basic Detail, Discount, Attributes, Search Keywords, and Inventory.
• Get started by adding Basic Details:-
  Obligatory details such as SKU i.e. Stock Keeping Unit of the product and your product name. Don’t forget to choose the correct category as the seller needs to include the mandatory product details such as Subcategory and Product Category and then can include the rest of the details i.e size, model, color, dimension, weight, and shipping duration based upon the specific category you choose and hence provide a short description about the product.
• Next, you’ll be directed to the Discount page, where you may add the discount Percent% or Flat Discount Value of the product if any.
• By clicking on Next, you’ll have to add the product Attributes which are indeed the product’s details. For Example:- Product Attributes of a mobile phone are:- Brand, RAM, Internal Storage, Battery Capacity, Operating System, Secondary Camera, Primary Camera, Display Size, Resolution, etc. You may select from the given Attributes list or the seller may ADD CUSTOM ATTRIBUTES also.
• In the next subsection i.e Search Keywords section, the seller must add common and frequent searching keywords related to the product to get his product easily noticed and more searchable by the user.
• In the Inventory section, sellers have to choose the correct color of the product, quantity, price, and also add the media (videos/ photos) related to the particular product.

Alternate Method

BULK UPLOAD: You may also use the alternate method to add the products in bulk quantity:-

• For adding the products into a bulk quantity, Sellers just need to go to the Manage Services portal and click on the Export Products in the top right corner of the ACTPAL’s home screen beside the + Add Product tab.
• From here, the seller is able to download the demo excel file in which the seller could start adding his product details as per the product list.
• For the addition of a URL link under the media column in the downloaded excel file, the seller needs to first upload the media(videos/ Pictures).
• And In order to upload it, the seller could directly click on the Media which is right below the Mange Services menu on the top left corner of ACTPAL’s homepage.
• Simply, you need to add Media i.e. videos or pictures of the products here by clicking on the Upload Media tab.
• Once you upload the media, sellers need to zoom the media to get the URL below.
• Copy this URL and paste it under the Media column in the downloaded excel file.
• For the addition of multiple images, the seller needs to just copy-paste all the URL links separated by a comma.
• Under the featured Image column in the downloaded excel file, the front image/ video of the product has to be added.
• Once all the addition of product details is done and saved in the downloaded excel file, you just have to click on the Import tab in order to upload the saved CSV file and do the bulk uploading of the products easily through the uploaded media.

• In order to update your existing products, the seller needs to click on the Manage Services menu on the top left corner of the ACTPAL’s home-page.
• Then go to the Products tab and here you may edit any product you want by just clicking on the desired product Name or by clicking on the Edit sign which is on the right side under the Action tab.
• Sellers may also search about a particular product from the Product Search bar and hence can update his existing products.

• Sellers can use Media to upload videos and pictures of a particular product by clicking on the Media menu which is at the top left corner of the ACTPAL’s home-page.
• Once the media is uploaded in the Media section, sellers can zoom the media to get its URL.
• All the videos/ pictures uploaded in the Media section will be visible in the product details’ page under the Inventory sub-section of the Add Product section that falls under the Manage Services menu. From here sellers can directly do the bulk adding also.

For the bulk insertion in a service provider and to make it trouble-free for our sellers, ACTPAL provides you a step by step procedure to do it right.

• For adding the products into a bulk quantity, Sellers just need to go to the Manage Services portal and click on the Export Products in the top right corner of the ACTPAL’s home screen beside the + Add Product tab.
• From here, the seller is able to download the demo excel file in which the seller could start adding his product details as per the product list.
• For the addition of a URL link under the media column in the downloaded excel file, the seller needs to first upload the media(videos/ Pictures).
• And In order to upload it, the seller could directly click on the Media which is right below the Mange Services menu on the top left corner of ACTPAL’s homepage.
• Simply, you need to add Media i.e. videos or pictures of the products here by clicking on the Upload Media tab.
• Once you upload the media, sellers need to zoom the media to get the URL below.
• Copy this URL and paste it under the Media column in the downloaded excel file.
• For the addition of multiple images, the seller needs to just copy-paste all the URL links separated by a comma.
• Under the featured Image column in the downloaded excel file, the front image/ video of the product has to be added.
• Once all the addition of product details is done and saved in the downloaded excel file, you just have to click on the Import tab in order to upload the saved CSV file and do the bulk uploading of the products easily through the uploaded media.

• All you have to do is go to the Order Management menu at the top left corner of the ACTPAL’s homepage below the Media menu.
• In this Order Management, the seller can directly view the total number of orders placed that are not checked yet by him.
• From Order Management, sellers can easily check the order status of all the products whether they are processed, dispatched, and delivered or not, and also update the invoice.
• If the seller does the shipping, then he has to update the order status by himself which is visible to the user.
• And if the shipping is done through ACTPAL, then the order status will be automatically generated on the website.

• ACTPAL makes it easier for our sellers to know the total number of visitors on their products just by clicking on the Visitors menu on the top left corner of the ACTPAL’s homepage right below the Business Availability menu.
• From this feature, our sellers easily track the location and their IP address along with dates also where their products have been mostly viewed.

• ACTPAL has provided this special feature Target Setting for our sellers which makes it easier and more efficient for them to independently set the targets associated with the products, in order to make their products easily visible to the maximum users.
• Sellers access this Target Setting option from the top left corner of ACTPAL's homepage which is just below the Order Management menu.
• In order to set a particular target, sellers need to click on the + Add New Targeting tab.
• Under the Target Setting option, there are seven sub-sections such as Basic Information, Product/ Services, Location, User Restrictions, Language And Interest, Group Restriction and Show which the seller fills according to his user criteria.

Basic Information : Sellers then select a particular Targeting Name based upon their products/ business and give a brief description explaining about it.

Product/ Services : Here, Seller adds his Product/ Service category and also includes/ excludes any particular items he needs.

Location : If a seller wants to sell his products in a particular region nearby then he may use the radius option.

Whereas, if a seller wants to sell his products in a wide range of areas, in any country, state or city then he may include/ exclude a particular state, city, or country also.

User Restriction : Under this option, the seller has complete authority over the kind of users viewing his products based upon Age, Gender, and Marital Status.

Language and Interest : Sellers also set particular language and interests in order to attract the same kind of users for their products/ business.

Group Restriction : From this option, sellers target particular groups or communities and also include/ exclude any group or community based upon their user criteria.

All the payments are made through NEFT transactions (online banking). The payment is made directly to your bank account you specify in your seller portal. ACTPAL transfers money to your bank account once every two weeks after the sale of your product is made. It usually takes 3-5 business days for the money to be credited in your bank account.

In order to add or update your bank account details, the seller needs to click on the profile icon which is on the top right corner of the ACTPAL’s home-page.

Here you may edit your bank details followed by the Save All And Close button at the bottom of your profile screen.

Yes, you can change your bank account details by going to the profile icon which is on the top right corner of the ACTPAL’s home-page.

Here you may edit your bank account details followed by the Save All And Close button at the bottom of your profile screen.

To check your total sale, the seller needs to go to the Payment Management menu which is at the top left corner of the ACTPAL’s homepage right below the Member Questions menu.

From here the seller can access all of his Total Sales and can also check the payment related details and the status of a completed or refunded transaction too.

Yes. The seller can export all of his total sales from his ACTPAL’s account by going to the Payment Management menu which is at the top left corner of the ACTPAL’s homepage right below the Member Questions menu.

From here the seller can access all of his Total Sales and can also check the payment related details and the status of a completed or a refunded transaction too.

Just tap on the Export Report button for a particular product’s sale report to download the sale report into your system.

In order to see all of your payment settlements with ACTPAL, the seller needs to go to the Payment Management menu which is at the top left corner of the ACTPAL’s homepage right below the Member Questions menu.

Click on the All Settlement option under the Payment Management menu to view all of your payment histories and to also check the payment status related to your total sale, the payable amount, refunded amount, or ACTPAL’s commission charges.

In order to view your payment history made with ACTPAL, the seller needs to go to the Payment Management menu which is at the top left corner of the ACTPAL’s homepage right below the Member Questions menu.

Click on the Payment History option under the Payment Management menu to view all the payment related details along with the date of the transaction and the mode of the payment too.

The seller can also export the entire payment history record into his system.

In order to view your shipping history made with ACTPAL, the seller needs to go to the Payment Management menu which is at the top left corner of the ACTPAL’s homepage right below the Member Questions menu.

Click on the Shipment History option under the Payment Management menu to view all the shipment related details.

Here the seller can also check whether the shipping is done by him or through ACTPAL.

To add a return policy for your selling account, the seller just needs to click on the Return Policies menu which is at the top left corner of the ACTPAL’s homepage right above the User Management menu.

Here you will find the Return Instructions and the Return/ Replace Policies, where you could add the descriptions of particular products that you have listed for selling by choosing the relevant options in the, asked mandatory fields and also mention all of the conditions that you have in mind for your products or items that could be read and followed by your users.

To add business hours to your ACTPAL selling account, the seller just needs to click on the Business Availability menu which is at the top left corner of the ACTPAL’s homepage right below the Target Setting menu.

From here the seller can add his availability either day-wise or could also show his business availability 24/7. The seller even has the flexibility to set a particular time and date range for his business hours.

• Once you register yourself as a seller in ACTPAL, only you get access to all the tools and features of your ACTPAL account. But under User Management, the seller could grant permission to his other employees, co-workers, or even to his contractors to perform certain account-related activities.
• The seller needs to go to the User Management menu which is at the top left corner of the ACTPAL’s homepage right above the Live Support Chat.
• In order to add a new user, tap on the +Add User button, and add all the required information that has been asked.
• Now assign a particular role to the new user according to your selling account utility.
• If the seller has granted admin permission to one of his users then only the user can view and edit the account related activities and perform certain tasks such as manage inventory or handle shipping configurations.
• And if the seller has granted editor permission to his user then the user is able to view and edit those tasks only for which he has been granted permission but cannot perform the other activities of the account.
• If at all, the seller assigns a viewer role to any of his secondary users then the viewer has access to only view the tasks and activities of the account. He does not get any access to edit or make any alterations into the selling account of the ACTPAL.

The seller needs to go to the Shipping Configuration menu which is at the top left corner of the ACTPAL’s homepage right below the Payment Management menu.

Now click on the Shipment option under the Shipping Configuration menu to select the mode of shipping.

If the seller wishes to do all the shipping tasks by himself then he has to choose a self shipping option or else if he wants the hassle-free deliveries of his products to his customers then he may go with the other option that is Shipping by ACTPAL.

In order to check your total refunded product list, the seller needs to go to the Payment Management menu which is at the top left corner of the ACTPAL’s homepage right below the Member Questions menu.

The seller then needs to click on the Total Sales option where he could find the payment related details along with the status of a completed transaction or a refunded transaction.

After clicking on the refunded tab which is right beside the completed tab, the seller is able to see all of the refunded product list along with the refunded transaction below.

• ACTPAL does provide several advantages to its users as well as to its sellers in terms of shipment capabilities also.
• If the seller wants hassle-free deliveries, we are here to take away all of your worries and do the rest.
• As ACTPAL provides its sellers a convenient method of delivering their products right from the packaging of the products and items and even sorting them in the ACTPAL’s warehouse to shipping of those products to their respective buyers, ACTPAL manoeuvre the entire shipment.
• Also, our sellers have complete authority over the duration of returns and if the products once delivered can be returned or not.

As ACTPAL does not provide direct logistical support for few of the selective products and items such as large furnitures or appliances, the seller has to opt for a self-shipment method.

Where right from the packaging of products and items to shipping and delivery or returns of the products and items are completely handled by the seller itself.

ACTPAL provides its users a simplified and an updated way of tracking their courier right from the time of placing their orders till the packing and shipping is done.

You can check the order status anytime on our website/ app by going to My Order menu.

Once your order has been confirmed, you will receive a confirmation by email and text message, and also only the confirmed order is visible on the Request page of the ACTPAL.

The user will also be updated with the complete tracking details for each order number in your ACTPAL’s website or mobile application.